Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Prerequisites
- A stable internet connection and a compatible device (desktop, tablet, or smartphone).
- A valid email address and a phone number for account verification.
- Proof of identity (passport, driver’s license, or national ID) for the KYC process.
- A payment method accepted by the casino, such as Visa, Mastercard, Skrill, or Neteller.
- Familiarity with bonus terms, especially wagering requirements and game contribution percentages.
- Age verification: you must be at least 18 years old (or the legal gambling age in your jurisdiction).
How to Sign Up
- Navigate to the official website at Lucky Days Casino and click the registration button.
- Fill in the registration form with your personal details: full name, date of birth, email, phone number, and home address.
- Create a username and a strong password (mix of letters, numbers, and symbols).
- Select your preferred currency and confirm that you accept the terms and conditions.
- Verify your email by clicking the link sent to your inbox, and if required, provide a phone verification code.
- Log in for the first time and complete your profile by adding any missing information before making a deposit.
How Wagering Works
Wagering requirements determine how much you must bet before you can withdraw bonus winnings. For example, assume you deposit €100 and receive a 100% bonus of €100. The wagering requirement is 35x the deposit plus bonus. So the total playthrough is (€100 + €100) × 35 = €7,000. If slots contribute 100% to wagering, every €1 bet reduces the requirement by €1. If table games only contribute 10%, a €10 bet on blackjack would count as just €1 towards the €7,000. Important: always check game contribution percentages in the bonus terms.
Licence & Player Protection
The casino operates under a Curacao eGaming licence. While Curacao-licensed casinos offer basic player protection, they do not have the same stringent requirements as Malta or UK licences. Notably, winnings may be subject to local income tax in your country — check your local laws. Always use responsible gambling tools such as deposit limits and self-exclusion if needed.
Payment Methods
The casino supports a variety of payment methods: Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfers. Deposits are usually instant, while withdrawal times vary: e-wallets (1–48 hours), credit/debit cards (3–5 business days), and bank transfers (5–7 business days). Some methods may incur fees; review the cashier before confirming a transaction.
Troubleshooting
- Login failure: Check your username and password. Use the “Forgot Password” link to reset. Clear your browser cache and cookies if the page doesn’t load.
- Withdrawal pending for more than 48 hours: Ensure your account is fully verified (KYC documents uploaded and approved). Contact support if the status does not change after 72 hours.
- Bonus not credited: Confirm you entered the bonus code (if required) and met the minimum deposit amount. Some bonuses are automatically triggered — check your promotions page.
- Game not loading: Update your browser or enable Flash/JavaScript. Try a different browser or device. If the issue persists, it may be a server-side problem — contact support.
- Account locked after multiple login attempts: Wait 30 minutes for the lock to lift or contact customer support for manual unlock.
Common Questions
How long does the KYC verification take?
Typically, KYC verification is completed within 24 to 48 hours after you upload the required documents (proof of identity and address). In some cases, it may take longer if additional checks are needed.
Can I change my registered email address?
Yes, but you must contact customer support to request the change and provide verification for security reasons.
Are there any fees for withdrawing?
Some withdrawal methods have processing fees, while the casino itself may not charge. Check the cashier page for details per method.
What is the minimum deposit?
The minimum deposit is typically €10 or the equivalent in your currency, though this may vary by payment method.
Can I play on my mobile?
Yes, the casino features a mobile-optimized website that works seamlessly on smartphones and tablets. No app download is required; simply access the site via your mobile browser.
Is my personal data secure?
The casino uses SSL encryption to protect your data. Always ensure you are connected to a secure network before logging in or making transactions.
Insider Advice
Deposit speed is nearly instant for all methods, but withdrawal speeds differ significantly. Plan your cashout method accordingly:
| Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| E-wallets (Skrill, Neteller) | Instant | 24–48 hours |
| Credit/Debit Cards | Instant | 3–5 business days |
| Bank Transfer | 1–3 business days | 5–7 business days |
If you prioritize fast withdrawals, use e-wallets. For maximum convenience, credit cards are acceptable but require patience. Always verify your account before requesting your first withdrawal to avoid delays.
By following this guide, you can navigate the casino with confidence, avoid common pitfalls, and focus on enjoying the gaming experience. Always gamble responsibly.